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Legal

Copyright & DMCA Policy

How to report infringing material, how to respond if yours was removed, and what happens to repeat infringers.

Effective September 2, 2026 · Last updated September 2, 2026

2. Designated Agent for Notices

Send notices of claimed infringement to our designated agent:

Designated agent: Copyright Agent, Coach Manuals. A postal address for service is available on request by email.

Email: contact@coachmanuals.com — please put "DMCA Notice" in the subject line.

This address is for copyright notices only. Other enquiries sent here will not receive a response; use our contact page instead.

3. How to Submit a Notice of Infringement

To be effective under 17 U.S.C. § 512(c)(3), your written notice must include substantially all of the following:

  1. A physical or electronic signature of the copyright owner, or a person authorised to act on their behalf.
  2. Identification of the copyrighted work claimed to have been infringed, or a representative list if multiple works are covered by a single notice.
  3. Identification of the material claimed to be infringing, with information reasonably sufficient to let us locate it — a direct URL is best.
  4. Your contact information: name, postal address, telephone number and email address.
  5. A statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent, or the law.
  6. A statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or authorised to act on their behalf.

Under 17 U.S.C. § 512(f), a person who knowingly materially misrepresents that material is infringing may be liable for damages, including costs and legal fees. Consider whether the use might be fair use before sending a notice.

4. What Happens After We Receive a Notice

  1. We review the notice for completeness. If it is deficient, we may ask you for the missing information.
  2. If it is complete, we expeditiously remove or disable access to the material identified.
  3. We take reasonable steps to notify the affected user, giving them a copy of the notice and information about filing a counter-notice.
  4. We record the notice against the account for the purposes of our repeat-infringer policy.

We do not act as an arbiter of copyright disputes. Removal is not a finding that infringement occurred.

5. Counter-Notice

If your material was removed and you believe that was a mistake or misidentification, you may send a counter-notice to the agent above containing substantially all of the following:

  1. Your physical or electronic signature.
  2. Identification of the material removed and the location where it appeared before removal.
  3. A statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification.
  4. Your name, postal address and telephone number.
  5. A statement that you consent to the jurisdiction of the United States District Court for the judicial district in which your address is located (or, if outside the United States, any judicial district in which we may be found), and that you will accept service of process from the person who submitted the original notice or their agent.

If we receive a valid counter-notice, we will forward it to the original complainant. Unless they notify us within 10 business days that they have filed a court action seeking to restrain the activity, we may restore the material in 10 to 14 business days.

A person who knowingly materially misrepresents that material was removed by mistake or misidentification may also be liable for damages under 17 U.S.C. § 512(f).

6. Repeat Infringer Policy

We maintain a policy of terminating, in appropriate circumstances, the accounts of users who are repeat infringers.

  • A valid notice that results in removal is recorded as a strike against the account.
  • A strike is withdrawn if the material is restored following a counter-notice, or if the notice is retracted.
  • Three strikes will normally result in termination. A single flagrant or wilful infringement may result in immediate termination.

We may also terminate accounts, or refuse service, where we become aware of infringement through other means.

7. Trade Marks and Other Rights

To report misuse of a trade mark, right of publicity or other intellectual-property right that is not copyright, email contact@coachmanuals.com with a description of the right you hold, evidence of ownership, the material complained of, and your contact details.

8. A Note on AI-Generated Material

Material produced by the AI features is generated automatically from user prompts and is not reviewed by us before it appears. If you believe generated output reproduces your protected work, use the notice procedure above and we will handle it in the same way.

Because AI models may produce similar output for similar prompts, we make no representation that generated material is original or protectable. Users are responsible for the material they publish or distribute.